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VALED FAQ Whats your difference from other suppliers ?
VALED team not only produce LED Lighting ,but also provide lighting solution .We have countless experience for design and lighting cases. Can you design some special products for us ?Yes ,we can provide OEM and ODM for you . May i have my logo on lights and packages ?Yes ,its available . We provide laser and silk print service based on different products.Always free service for bulk orders . Whats your solution for any products complaints ?Firstly , we control the complaints rate below 10% based on solution design ;Production Dept will control failure rate in 3‰.In case any complaints happened ,promptly response for you within 30 minutes ;Provide 100% free new replacement for customers priority if caused by our mistake. Do you offer a confidentiality agreement ?Yes , we promise to protect the original for every customer . ABOUT US
VALED ServiceAs A Tailored Outdoor Lighting Solution Provider we do Promptly Feedback : All inquiries will reply you in detail within 12 hoursProfessional lighting support: Professional proposal help you win project and saving more time and cost Strong Supply Chain : Matching Material ==>>Competetive Products From LED Source ,Power Supply , to Lighting housing , Lens ,Cable , we have mature supply chain to control risk .Quality ControlStability TEST: make sure 100% of the lamps aging test at least 48 hours.Lighting TEST: make sure 100% of the lamps could be lighted before packing.Drop TEST: make sure every single light have been well protected by box.Trade TermsFlexible Payment term:L/C, D/A, D/P, T/T, Western Union, PayPal.Lead time: normally in 10~15 days after deposit receivedSample policy: Samples are always available for each model